News - End Fuel Poverty Coalition

Campaigners urge stronger action on energy standing charge tariff reform

Charities and consumer groups have raised the alarm that Ofgem’s proposals for standing charge reform could see many households end up worse off if they accept one of the proposed tariffs.

In a submission to the official consultation on the issue, the End Fuel Poverty Coalition describes how consumers would only need to use half of the “typical domestic consumption values” before their bills increase if on a “zero standing charge” tariff.

Given the risks posed by the proposals, campaigners stress that the consultation should proceed with extreme caution and only after thorough piloting and evaluation to assess potential negative impacts on consumer behaviour.

A spokesperson for the End Fuel Poverty Coalition explains the concerns:

“In essence, the proposals create only two groups who might see savings.

“Firstly, those who drastically self-ration or self-disconnect from energy, potentially putting their health and well-being at risk. There can be no ethical justification for forcing households to reduce energy use to dangerously low levels in order to maintain the benefits of a particular tariff.

“The second group who may benefit are those who can minimise usage through smart technology, but this risks creating further inequality in the energy market due to ongoing issues with smart meter rollout.”

Other concerns expressed by the Coalition argue that the proposals do not move costs away from energy bills and simply “rearrange the deckchairs”, that they present a false option for a rising block tariff and contain no consideration of more targeted proposals for reform previously put forward (pdf).

It is argued that the current consultation also fails to address the unfair burden of standing charges, particularly for prepayment meter customers, who often accrue standing charge debt when disconnected.

National Energy Action warns that under the next price cap, some gas prepay users could face nearly £60 in charges before they can reconnect their supply and that 67% of prepayment users expect to ration their energy, highlighting the financial hardship imposed by the existing system.

Unlike other consumers, prepayment customers often lack a direct relationship with suppliers, making it unlikely they will switch to proposed zero-standing charge tariffs.

Campaigners are calling for more targeted policy solutions, including shifting standing charge accrual to the back of prepayment meters to prevent debt accumulation. They argue this measure would be minimally disruptive for suppliers while significantly helping vulnerable households.

The spokesperson continued:

We know that some of these issues need to be addressed working with the Government and are not in Ofgem’s gift. We urge the regulator to think again and meet with Ministers to discuss how their decisions can positively alter the affordability of energy bills, avoid discriminatory pricing and deliver longer-term reforms that bring down the cost of energy.

ENDS

Full consultation response available: https://www.endfuelpoverty.org.uk/news/reports-and-correspondence/

Energy affordability and more insulation will support the NHS say medics

Over two thirds (68%) of UK health workers say high energy bills contribute to avoidable hospital admissions according to new research by campaign group Medact.

Forty-five per cent have sent patients home knowing that their housing situation would make them ill again.

Seven out of ten health workers (70%) regularly see patients forced to go without energy because they are unable to pay their bills and of these, nearly a third (30%) report witnessing this weekly.

Over two thirds (68%) of UK health workers say high energy bills contribute to avoidable hospital admissions. Forty-five per cent have sent patients home knowing that their housing situation would make them ill again.

Ofgem recently announced that the energy price cap for April to June will increase by 6.4%, bringing the average annual energy bill to £1,849. Compared to winter 2020/21, this represents a 77% increase, or over £800 more per year per household.

Cold homes contribute to respiratory conditions, cardiovascular diseases, mental health issues, dementia, and hypothermia—and significantly slow recovery from injury.

According to this new data, almost three quarters (72%) of health workers believe poor-quality housing worsens chronic health conditions or delays treatment of them, and two thirds (67%) see children experiencing respiratory problems caused or worsened by mould or damp regularly (at least once a month).

Over half believe that addressing energy affordability (67%) and improving energy efficiency (59%) would reduce the impact of housing problems on the NHS.

Over half (53%) of health workers also report their own mental or physical health has been impacted by housing issues. In addition, one in four believe that the health impacts of housing problems put plans to improve the NHS at risk.

Dr LJ Smith, a respiratory consultant working in London, said:

“Every single day I treat patients whose lung conditions are entirely preventable, but they tell me their homes are cold, mouldy and damp, and they just cannot afford to keep the heating on. As a healthcare worker I shouldn’t need a detailed knowledge of energy tariffs and benefits –I just want to get back to the job I was trained to do, working with my patients to help them thrive despite their lung condition. This is a public health crisis that is entirely preventable, with solutions that lie outside the NHS.”

Dr Sabrina Monteregge, clinical psychologist working in London said:

“We can fund the NHS but if that’s not alongside funding healthy homes, we’re not going to get very far, because we are just constantly treating problems that the NHS is not built for. The NHS is on its knees, but it was never meant to stand alone – it must work alongside policies that support public health.”

A spokesperson for the End Fuel Poverty Coalition, commented:

“These shocking findings depict the front-line, public health crisis caused by high energy costs and poorly insulated homes.

“Expert reports have long made the link between living in cold damp homes and medical problems, but this research brings home the real-life situations that people are facing.

“We need bolder action from the government to address this crisis – that means all government departments working together to see fuel poverty as a national challenge. And it means the Chancellor backing moves to tackle the problem, such as committing the full £13.2bn funding needed for the Warm Homes Plan.”

ENDS

Opinion poll was conducted by Survation. 2,128 healthcare workers were surveyed, aged 18+ in the UK, between 28th January and 3rd February 2025. Of these, 1,773 were in patient-facing roles. These findings will be a part of a report to be released by Medact in March. Medact is a public health campaigning organisation whose members are made up of health workers from across the UK.

Households face 6.4% energy bills hike, but Warm Home Discounts to be expanded

Ofgem has announced the energy price cap for April to June is now set to rise by 6.4% from current levels meaning an average annual bill of £1,849 for households paying by direct debit.

This means the average household is set to pay over £800 more per year for their energy compared to winter 2020/21 – a 77% increase.

The Ofgem price cap means that energy firms should not charge more than the set rate for unit rates and daily standing charges for those on standard variable tariffs.

The cost of every unit of gas used will surge by over 10%, meaning the cost of gas is now double what it was in winter 2020/21.

Every unit of electricity will go up almost 9%. Around 40% of the time the cost of electricity is also driven by the price of gas due to the country’s energy system.

Also included in the small print is a clause that will allow energy suppliers to increase the profits (EBIT) made on every customer’s bill by 4.1% compared to the current quarter. The wider energy industry has already made £483bn in profit over the course of the energy bills crisis.

Taking into account price changes and government support over time, the total extra cost that the average household has had to find for their energy will reach £3,039 by the end of June 2025. [1]

Ministers have announced that the Warm Home Discount scheme will be expanded from winter 2025/26 to help an additional three million households while debt relief programmes will be improved following a consultation by Ofgem.

Simon Francis, coordinator of the End Fuel Poverty Coalition, commented:

“The soaring cost of gas is driving the current spike in energy bills and the only way out of the problem is to continue drives to improve our energy security and for the Chancellor to announce a £13.2bn, fully-funded, Warm Homes Plan in the Comprehensive Spending Review.

“But alongside the transition away from reliance on gas, it’s crucial to provide support for vulnerable households struggling with energy costs now.

“Ministers are right to be focused on improving the Warm Home Discount scheme and on energy debt, which continues at record levels because households have to find more even money to use the same amount of energy.

“The big question will be how do we pay for these improvements in support. Both Warm Home Discounts and debt relief are traditionally funded through our energy bills. Yet the energy industry makes billions of pounds in profit every year and it beggars belief that Ofgem is increasing the profit and headroom allowances for suppliers in the current climate.

“For now, the advice for households is to make the most of existing energy efficiency schemes and if customers do shop around for a lower energy bill, they must use their own energy usage on price comparison sites. Bills can vary greatly due to different rates for every unit of energy used and the daily standing charges so it pays to be aware of how these might affect the total bill.”

Caroline Simpson, Warm This Winter campaign manager, commented:

“Yet another price cap rise is devastating news but billpayers need to know it is caused because global gas prices are soaring due to factors outside of our control and profiteering energy giants such as Centrica and Norwegian-owned Equinor, the biggest supplier of gas to the UK, who make billions of pounds each year out of our misery.

“It is therefore crucial that the government presses on with plans to fix this broken system and boost our energy security by rapidly increasing our supply of homegrown clean energy to free us from expensive gas and bring down bills for everyone for good.

“This must come alongside reform of electricity markets, investment in energy efficiency in our homes and financial support with the cost of energy for the most vulnerable households.”

James Watson-O’Neill, Chief Executive of the national disability charity Sense, said:

“Yet another increase in the energy price cap – the third in a row – will dismay many disabled people.

“Disabled households are telling us they’re living in crisis. The need to power crucial equipment, such as feeding machines and hoists, means many disabled people have no choice but to use extra energy. Our research clearly shows that many disabled people with complex needs are already struggling to afford their energy bills, with more than two in five (42 per cent) telling us they can’t afford to keep their home warm enough.

“Disabled people are more likely to be in fuel poverty than non-disabled people, and we know it’s not just extra energy bills that can hit hard. There are also the extra costs associated with specialist diets, insurances, therapies and accessible transport that disabled people need to contend with. An increase in energy costs is the last thing disabled people need.

“There is no end in sight and disabled people cannot be left waiting any longer for targeted help with their energy bills. We need the government to urgently implement a social energy tariff, to help level the playing field for those who rely on energy-intensive equipment.”

ENDS

[1] Data for excess costs above winter 2020/21 baseline is available from our page on the Ofgem price cap.

Cap change date	Average household energy bill (GBP)	Amount above GBP1,042 per household (weighted for the number of months in price cap period)
01-Oct-20	£ 1,042	Baseline
01-Apr-21	£ 1,138	£ 48
01-Oct-21	£ 1,277	£ 118
01-Apr-22	£ 1,971	£ 465
01-Oct-22	£ 2,100	£ 529
01-Apr-23	£ 2,500	£ 365
01-Jul-23	£ 2,074	£ 258
01-Oct-23	£ 1,834	£ 198
01-Jan-24	£ 1,928	£ 222
01-Apr-24	£ 1,690	£ 162
01-Jul-24	£ 1,568	£ 132
01-Oct-24	£ 1,717	£ 169
01-Jan-25	£ 1,738	£ 174
TOTAL		£ 2,837
01-Apr-25	£ 1,849	£ 202
TOTAL		£ 3,039

Role of gas in the spotlight as energy prices set to rise

Forecasts reveal the energy bill price cap is set to rise yet again in April when Ofgem makes the next price cap announcement on 25th February.

Meanwhile analysis of the energy market prices show that the increasing average household cost of energy directly mirrors a trend-line of gas prices since July 2024. [1]

At the heart of the challenge is the system that sees electricity prices being set by the cost of gas up to 40% of the time under the marginal pricing rules.

With the cost of gas rising to a two year high in recent weeks, the over reliance on fossil fuels in the country’s energy system is continuing to cause distress in households.

A spokesperson for the End Fuel Poverty Coalition, said:

“As volatile energy bills continue to be set by our reliance on global wholesale markets and driven by the cost of gas, it is even more vital that we see moves toward sustainable, cheaper, renewable energy.

“This of course needs to be combined with support for vulnerable households with their energy bills and investment in helping people make their homes more energy efficient – especially those living in low quality private rented homes.

“But until homes can be upgraded, consumers need to navigate a confusing array of energy tariffs. When comparing tariffs, customers must use their own energy usage and must not rely on industry averages as this may hide the true cost a household will pay.

“Customers also need to look out for exit fees which may trap you into uncompetitive tariffs in the future. And, if a household is interested in moving to a ‘tracker’ style tariff, it is even more important to make sure you look at your own usage, the unit costs and the standing charges and check that they will offer you real value for money.”

The current gas price surge is driven by the conflict in Ukraine, a colder than expected European winter and volatile wholesale markets operated by city market traders.

Campaigners have claimed that the latest energy price forecasts show customers are being gaslighted by an industry that has made £483 billion in profits since 2020.

Warm This Winter spokesperson Caroline Simpson said:

“It’s soul destroying that there will be another price cap rise. What billpayers don’t know is that even their electricity bills are chained to gas prices. This over reliance on gas – both for our heating and in setting the electricity price – is why we saw huge hikes in bills four years ago and now we are seeing prices set to rise again.

“Instead, the public are being told by some politicians that net zero and green policies are to blame which couldn’t be further from the truth and we need to stop gaslighting people.

“Our bills are high and the ones who benefit are greedy gas and oil companies who are making billions. That is why we desperately need to develop our own renewable energy sources as the only way to achieve lower prices and energy security for good.”

ENDS

[1] Raw data for chart as below.

Date	Gas price (USD/MMBtu)	Average annual energy bill (GBP)
Jul-24	2.04	1568.00
Aug-24	2.24	1568.00
Sep-24	2.32	1568.00
Oct-24	2.35	1717.00
Nov-24	2.82	1717.00
Dec-24	3.31	1717.00
Jan-25	3.95	1738.00
Feb-25	3.62	1738.00
Mar-25	Trend line	1738.00
Apr-25	Trend line	1846.00* or 1823.00**

Source for Natural Gas Prices: Bloomberg taken on closest working day to 17th of each month. Source for Energy Bill prices: Ofgem / *Guardian 18/2/25 **BBC 18/2/25

Snow and cold health warnings demonstrate need for energy bill support

As health experts warn old and disabled peoples’ lives are at risk with Britain set to freeze until Wednesday (January 8), campaigners are calling for the government to fast track a social tariff backed by three-quarters of voters.

Warm This Winter found a huge majority of the public think the Government should provide more support to vulnerable households with their energy bills [1] which they also believe should be funded by the wider energy sector that has made over £483 billion in profits according to the latest stats released by campaigners.

Three quarters of the public (75%) back the Government bringing in a social tariff to provide a discount on energy bills to those in greatest need of help.

A social tariff offers lasting protection to those who depend on heating and electricity the most for their health and well-being, reducing the costs of every unit of energy they use and shielding them from volatile and persistently high energy prices.

But after many pensioners have now seen their winter fuel payments removed, 78% of the public called for a social tariff to be made available to older people.

And 86% felt that those who are dependent on powered medical equipment in order to stay healthy at home (e.g. dialysis machines, oxygen concentrators, artificial ventilators) or rely on energy to power equipment (e.g. charge wheelchairs, run fridges for medicines) should get the tariff.

Similar high levels of support were found for the social tariff going to those who have respiratory diseases (81%), have cardiovascular disease (77%), disabilities (76%), are financially vulnerable (72%) or are at risk from not using energy due to money worries (69%).

As in previous polling, the public backed the social tariff being paid for by the energy industry (producers, networks and suppliers). There was also support for the cost being split between industry and general taxation.

There was almost no support for it being fully funded by spreading the costs across everyone else’s energy bills, which is usually what happens with support schemes at present.

Simon Francis, coordinator of the End Fuel Poverty Coalition, commented:

“As households continue to suffer as a result of our dependence on volatile gas prices, the to-do list for the Government in 2025 gets even longer.

“As a priority, Ministers must set out plans to tackle affordability and discrimination in the energy market. This is an imperative to reduce and prevent the public health complications that arise from so many millions of people living in cold damp homes.

“We must see affordable energy bills for those most in need of support through a social tariff alongside other measures to bring down prices, address issues with smart meters and ensure all households can access the best tariffs and support.

“At the same time, Ministers must not let up in delivering longer-term market reforms that prioritise consumers, while also providing the £13.2bn in funding needed for the Warm Homes Plan and continuing to drive forward renewable energy projects which improve our energy security.”

Warm This Winter campaign manager, Caroline Simpson, commented:

“The public believe that a social tariff must be implemented and this needs to be done as soon as possible to avoid more scenes of vulnerable people living in cold damp homes every winter. Hard-pressed bill payers also want to see this programme paid for by energy industry profits.

“Most also agree the only way to bring down everyone’s bills in the long term is to help households reduce their energy use, by insulating and ventilating the UK’s housing, which is some of the leakiest in Europe. But in the meantime we must ensure we protect the most vulnerable people in our society from the continuing high cost of energy driven by volatile gas prices.”

ENDS

[1] Opinium conducted an online survey of 2,014 nationally and politically representative UK adults between 7th and 8th October 2024.

Public reveal energy security fears as price cap increases

Three quarters (74%) of the public are worried about the global insecurity of energy prices over the next five years, according to new research for the Warm This Winter campaign. [1]

The figures found that two-thirds (67%) of the country are concerned about the impact of the UK’s reliance on oil and gas, while half (53%) are worried by the potential for the country not to build renewables fast enough over the next five years.

As the Ofgem price cap rises by 1.2% on 1 January 2025, four-fifths (79%) of the public are worried about the potential for further energy price rises over the next five years. Average energy bills remain around £700 a year above where they were in winter 2020/21.

The public’s fears are backed up by the latest predictions that show that energy bills are likely to rise again by around 3% in April 2025 and news that gas prices could rise again.

With households struggling through a fourth winter of the energy bills crisis, levels of energy debt have soared to record levels. Meanwhile 20 energy firms have made more than £483 billion in profits in recent years. [2]

A spokesperson for the End Fuel Poverty Coalition, commented:

“The public have seen first hand the impact of the energy bills crisis – driven by the UK’s reliance on volatile energy markets.

“Millions of people are living in cold damp homes, unable to heat their homes to a safe temperature or racking up massive debts – with some even turning to loan sharks.

“To add insult to injury, around a quarter of what is spent on heating our draughty properties is wasted, because the UK’s old housing stock is some of the worst insulated in Europe.

“2025 will be a momentous year for setting the future direction of energy policy with reforms to Ofgem itself, changes to standing charges and overhaul of electricity markets on the cards as well as the roll out of the Clean Power Plan.

“But the UK government needs to ensure that those suffering now are not abandoned. This means more support for households through a social tariff and delivering on its promise to help people to insulate their homes.”

Warm This Winter spokesperson Caroline Simpson said:

“As the latest price cap rise means energy bills will be 67% above what they were in winter 2020/21 we need long term solutions.

“A comprehensive insulation programme is the quickest and easiest way to bring down bills permanently because in real terms the average household is paying more than £700 extra to use similar levels of energy as a few winters ago.

“We have 8.8 million adults living in cold damp homes, exposed to the health complications that come from living in fuel poverty and while we welcome recent initiatives from Ofgem, insulation and ramping up renewables to get us off volatile oil and gas for good, is what we need.

“That has overwhelming support from people in the UK with eight in 10 backing an increase in the construction of offshore wind turbines and solar panel farms and three quarters (74%) supporting onshore wind farms. We urge the Government to get on with the job they have started on that road to permanently lowering bills for all.”

For older people, the changing price cap means that over the coldest months of the year, the poorest pensioners who have had the winter fuel payments taken away from them have had to find an extra £522 just to use the same, average household, level of energy. [3]

ENDS

[1] Opinium conducted an online survey of 2,000 UK adults between 22nd and 26th November 2024. Results have been weighted to be nationally representative.

[2] Consumer energy debt now stands at £3.82bn (Ofgem, December 2024). Profits figures released on 28 December 2024.

[3] Price cap for 1 Oct to 31 Dec 2023 stood at £1,834. As that is an annual figure, we divide it by 4 = £458.50 for the average household energy costs in that period. Price cap for 1 Jan 2024 to 31 Mar 2024 was £1,928, divided by 4 = £482. So the average household’s energy bill for the six months 1 Oct 23 to 31 Mar 24 was £940.50.

Then apply the £300 WFP and £300 Cost of Living adjustments, so the average older household would be paying £341 for this six months. Other WFP households which didn’t get COL payments would have paid £741.

Price cap 1 Oct to 31 Dec 2024 was £1717, divided by 4 = £429.25. Price cap 1 Jan to 31 Mar 25 is £1,738 divided by 4 = £434.50. So the average household’s energy bill for the six months is £863.75 which will be paid by all those missing out on WFP this year.

That’s a difference of £522 for the poorest pensioners and £123 for other pensioners.

Image: Abdul_Shakoor / Shutterstock.com

Energy firm profits top £483 billion since start of crisis

Just 20 energy companies have made £483 billion in profits since the start of the energy bills crisis. [1]

While the full range of figures for 2024 have yet to be declared, profits this year amount to £9bn with another £77bn of interims also posted.

Recent Ofgem price cap changes have seen energy bills creep upwards with a further 1.2% increase due to come into force from 1 January 2025.

A spokesperson for the End Fuel Poverty Coalition, commented:

“While consumers have suffered in cold damp homes this winter, energy firms’ boardrooms have been celebrating further bumper profits.

“To add insult to injury, around a quarter of what is spent on heating our draughty properties is wasted, because the fact is that the UK has some of the worst insulated homes in Europe. Fuel poor households are literally seeing money fly out of their windows and into the pockets of the energy industry.

“We are repeatedly told that there is not enough money to provide support for older people with their energy or to roll out comprehensive programmes of insulation, these figures show this is simply not true. There is plenty of money in the energy industry, it’s just not in the hands of hard-pressed customers.”

The staggering sums are revealed in the End Fuel Poverty Coalition’s updated profit tracker which examines profits made by a sample of companies that include energy producers (such as Equinor and Shell) through to the firms that control our energy grid (such as National Grid, UK Power Networks and National Gas Transmission) as well as suppliers (such as British Gas). It does not include supply chains or market trading firms.

As recently as October, changes in the price cap meant that suppliers will be able to make an additional 11% in profits on every standard variable tariff. Analysis of these figures suggest that supplier profits allowed through the Price Cap could amount to c.£1.2 billion over the next 12 months, enough to cover the cost of Winter Fuel Payments for almost all pensioners. [2]

Warm This Winter spokesperson Caroline Simpson said: “We reckon it’s about time the energy industry stopped lining their own pockets and supported the estimated 8.8 million people that have spent Christmas in cold damp homes.”

A March 2024 Warm This Winter Tariff Watch report also called for improvements in transparency of the ownership of energy network and transmission firms after it found that British households had been boosting the profits of Chinese and Qatari Government-backed funds.

ENDS

[1] Researchers examined the declared profits of the 20 energy firms the End Fuel Poverty Coalition is most asked to comment on. This sample of the industry ranges from energy producers (such as Equinor and Shell) through to the firms that control our energy grid (such as National Grid, UK Power Networks and Cadent) as well as suppliers (such as British Gas). It does not include supply chains nor market trading firms. Previous updates have been published on:

The updated tracker is available at: https://www.endfuelpoverty.org.uk/news/energy-firm-profits-tracker/

[2] Ofgem Price Cap decision, p4 https://www.ofgem.gov.uk/sites/default/files/2024-08/Summary_of_Changes_to_Energy_Price_Cap_1_October_to_31_December_2024.pdf. EBIT allowance from 1 October 2024 is £44 per standard variable tariff customer per year. Ofgem state that 27m customers are on a standard variable tariff. £44 * 27m = £1.19bn.

Millions to spend a fourth winter in cold damp homes

New figures reveal that 16% of UK adults (8.8m people) live in cold damp homes, exposed to the health complications that come from living in fuel poverty. [1]

While the Government has announced that a Warm Homes Plan will help improve people’s homes in years to come, this will come too late for the one in ten (9%) who frequently experienced, dangerous, levels of mould in their homes over the past 12 months.

People who live in poorly insulated homes risk seeing damp and mould spread and the NHS warns that people living in these conditions are more likely to have respiratory problems, respiratory infections, allergies or asthma.

Damp and mould can also affect the immune system while living in such conditions can also increase the risk of heart disease, heart attacks or strokes.

Cold homes can cause and worsen respiratory conditions, cardiovascular diseases, poor mental health, dementia and hypothermia as well as cause and slow recovery from injury.

To tackle the problem, a large majority of people support a fully funded nationwide insulation and ventilation programme to create healthy, energy efficient homes that will slash excess deaths caused by cold, damp houses in winter.

Nearly three-quarters (72%) agree the worst insulated homes should be the priority as almost half (47%) of those polled are worried about how they will stay warm this winter, with 46% worried if they have to rely on the NHS this winter. [2]

A spokesperson for the End Fuel Poverty Coalition, commented:

“The sheer numbers of people living in cold damp homes this winter should send alarm bells ringing throughout Westminster.

“These shocking figures have hardly changed since last year and with energy bills heading upwards again in January, the situation is now critical for the Government.

“The Chancellor must take two immediate steps in the Comprehensive Spending Review. Firstly, she must fully support the Warm Homes Plan with £13.2bn of funding and a commitment to help the worst insulated homes get support first.

“Then Ministers must also bring in more support for vulnerable households this winter and speed up plans to bring in a social tariff for next winter – a move that is backed by the vast majority of voters.”

Following the findings of the poll, commissioned by campaign group Warm This Winter, organisations have signed an open letter sent to Darren Jones, the Chief Secretary to the Treasury calling for the Government to commit to the £13.2 billion.

Warm This Winter spokesperson Caroline Simpson said: “It is shocking that whilst people are looking forward to celebrating the festivities, too many are still living in true Dickensian conditions, where cold damp homes are making them ill.

“We need to see a Government that has the ambition to create the homes people deserve and banish these appalling conditions to a bye-gone era where they belong.”

ENDS

[1] Opinium conducted an online survey of 2,000 UK adults between 22nd and 26th November 2024. Results have been weighted to be nationally representative. In 2023, there were 54,196,443 people aged 18 plus in the UK according to ONS.

[2] Opinium conducted an online survey of 2,014 UK adults between 7th and 8th October 2024. Results were weighted to be nationally and politically representative of the UK adult population.

Insulate us from energy shocks say bill payers as public reveal cold winter fears

New figures from the Warm This Winter campaign have found that almost half (47%) of those polled are worried about how they will stay warm this winter, with 46% worried that they may need to rely on the NHS this winter. [1]

Over 65s are the most concerned group with half (50%) worried about how they will stay warm and the same number of older people scared about needing to use the NHS in the colder months.

The figures come after data, released by the DWP to the House of Commons Select Committee on work and pensions, have shown thousands of pensioners will be pushed into poverty by the decision to remove Winter Fuel Payments.

Campaigners warn that the official statistics are likely an underestimate of the suffering caused by the decision. Those missing out on Winter Fuel Payments this year include 1.2m pensioners in absolute poverty and 1.6m disabled older people.

As part of the long term solution to cold damp homes, the Warm This Winter data shows that nearly three quarters (72%) of the public want the UK’s worst homes to be prioritised with a properly funded insulation and ventilation scheme.

But until the Government’s Warm Homes Plan is introduced, energy bills remain around 65% higher (c.£700 per average household) than in winter 2020/21 – a fourth winter of the energy bills crisis driven by our over reliance on expensive gas.

As the first cold snap of the 2024/25 winter hits home, data analysis by academics has found fuel poor households are using dangerously low amounts of energy during freezing weather.

This has also led to calls to reform the Cold Weather Payments so they are paid out when the Met Office predicts the temperature in the next 24 hours is likely to fall to -4C or below, rather than paid after a cold snap as is the case at present.

As well as short term measures to high energy bills, six out of 10 people actively support a fully-funded nationwide insulation and ventilation programme to create healthy, energy efficient homes that will also make bill payers less exposed to energy shocks.

Experts have calculated it could save households up to £400 on yearly energy bills.

A spokesperson for the End Fuel Poverty Coalition said:

“The dangerous situation households will face this winter is becoming clearer – more people are likely to be living in cold damp homes which will put people in harm’s way.

“Fully funding support to insulate, ventilate and improve the heating in people’s homes is the fastest way to bring down energy bills for good.

“Households – and employers in the industry – need the reassurance that the Government will stick to its word and deliver the £13.2bn investment in the Warm Homes Plan that they promised during the election campaign.

“But home improvements on such a scale will take time to take effect and will be no comfort to those struggling this winter.

“That’s why it is so vital the ministers bring in more support for vulnerable households this winter and speed up plans to bring in a social tariff for next winter – a move that is backed by the vast majority of voters.”

Caroline Simpson, spokesperson for the Warm This Winter campaign said:

“The public have spoken. They want a comprehensive, funded, insulation and ventilation programme which prioritises the worst homes first.

“If the Government acts now and puts the right measures in place, it would be welcomed by the majority of people in the UK no matter how they voted in July. And as well as making healthier, happier homes, it would also bring down bills in the long term, which would protect us from the ongoing cycle of energy shocks.”

Support for a funded insulation and ventilation programme crosses party lines with 69% of those who intend to vote Labour, 65% of Liberal Democrats, 54% of Conservatives and 53% of Reform, backing a more comprehensive plan.

Jan Shortt, National Pensioners Convention (NPC) General Secretary said:

“Will the Chancellor now reconsider her decision and reinstate the Winter Fuel Payment to all pensioners this year – or will she take responsibility for the risk to the health and welfare of those struggling to survive the cold without the allowance?

“Given that we already have freezing weather across the country, it is inevitable that those without the support of the Winter Fuel Payment will be suffering in cold homes – many afraid to turn the heating on at all.

“The NPC is concerned to learn that the wait for those applying for pension credit is extended to 10 weeks as the extra staff being brought into the DWP will not be trained until the new year. This delay will take those applicants who need their winter fuel payment now to at least February.

“We genuinely fear that some may not survive to see February and their delayed payment.”

ENDS

Opinium conducted an online survey of 2,014 nationally and politically representative UK adults between 7th and 8th October 2024

Warm Homes Plan “downpayment”, but no additional energy help in Budget

The first Budget of the new Government gave little for fuel poverty campaigners to welcome.

While investment in energy was confirmed and a “down payment” on the Warm Homes Plan was highlighted, there was no further support for households with their energy bills.

A spokesperson for the End Fuel Poverty Coalition, commented:

“The only way to bring down bills permanently is through investment in insulation, home improvements, renewables and infrastructure which will free us from volatile gas prices forever.

“But after the Chancellor’s speech, uncertainty remains whether Ministers will be able to confirm the £13.2bn promised to help people improve their homes.

“And despite the Chancellor taking Winter Fuel Payments away from millions of older people with disabilities and health conditions, there was no support for vulnerable households with their energy bills now.

“The increase to the Household Support Fund announced today is essentially an extension of the current Fund through to the end of March 2026 at the same level as under the last Government and with no adjustment for inflation.

“And with more older people turning to the Fund, local authorities will find it stretched even further.

“What we needed to see in the short term was a restoration of winter fuel payments, an expansion of warm home discounts and reforms to improve and extend cold weather payments.

“Longer term, the Chancellor also needed to commit to a social tariff providing a unit rate discount on energy alongside existing support.”

Warm This Winter spokesperson Caroline Simpson said:

“The Government has done a lot to move us on from energy price shocks in the future with the clear commitment to clean energy.

“But while £3.4 billion is a welcome first instalment on the Warm Homes Plan, it is only the start of the journey.

“We desperately need to see a full £13.2bn turbo charge to the Warm Homes Plan and a 10 year strategy to keep people warm every winter through better housing and energy efficiency.

“For those suffering in cold damp homes now – especially those with disabilities, heath conditions and who have lost the Winter Fuel Payment – the majority of voters also want to see help now.

“In fact 75% of the public say there should be financial help for older and disabled people to pay their energy bills. The public also think the wider energy sector, who have made £457 billion in profits since the start of the energy crisis, should pick up the tab for a new social tariff.

“We urge the government to look at this as a way forward.”

Frazer Scott from Energy Action Scotland, posted on X:

“Nothing in the budget to help people across the UK access affordable energy. We need UK and devolved governments to work better together because the dial isn’t shifting based on their individual interventions.”

National Energy Action Chief Executive Adam Scorer commented:

“This Budget will not lessen the impact of unaffordable energy bills and record levels of energy debt this winter. With likely increases to energy bills later in January, things will remain bleak for some of the most vulnerable households across the UK.

“A longer-term Warm Homes Plan designed to help fuel poor households is more vital than ever. A downpayment is welcome, but we need the full detail and investment promised in the Labour manifesto.”

Ellie Mae O’Hagan, UK Energy Programme Leader for E3G said:

“The initial £3.4 billion announced over three years for retrofitting homes will provide industry with welcome investment certainty but is well short of the Labour Manifesto pledge to invest £13.2 billion over the Parliament.

“The door has been left open to boost this investment in the Spending Review due in the Spring. This must now be delivered so that people can get the warm homes they deserve.”

Paul Kissack, Chief Executive of the Joseph Rowntree Foundation said:

“Today’s actions alone won’t be enough to fix the foundations for millions who struggle winter after winter in devastating hardship. The Chancellor is right that change must be felt. The people who needed to feel the most change are those living in and at risk of hardship.

“Limiting the devastating impact of deductions is a good step. There was also welcome investment in social homes, help for carers to work and care, and a rise in the minimum wage.

“It’s deeply worrying that we haven’t seen changes to social security that will seriously bring down hardship. In particular private renters will feel let down by the choice to keep Local Housing Allowance frozen means that it will become further out of step with local rent levels, which have soared in recent years.

“People receiving sickness benefits also face a fearful future at a time when almost two thirds of those experiencing destitution have a long term health condition. The government has failed to explain how they will save £3bn from the benefits bill and will offer no certainty and more anxiety rather than the respect they deserve.”

Independent Age Chief Executive Joanna Elson, CBE said:

“Today’s Budget was a mixed bag for older people in financial hardship. There were some welcome announcements from the UK Government’s including the continuation of the Triple Lock, changes to the earnings limit for Carers Allowance, investment in Discretionary Housing Payment and an extension to the Household Support Fund. All of these have the potential to help older people in financial hardship.

“However, many older people living on low incomes will be incredibly concerned that the UK Government is going full steam ahead with plans to means test the Winter Fuel Payment. At the very least, this change shouldn’t be made until Pension Credit take-up is substantially increased. The latest figures show that up to 970,000 eligible older people could be missing out on Pension Credit, and now they will lose the Winter Fuel Payment despite living on a low income. This will have a devastating impact on older people in financial hardship across the country. The people we speak to at Independent Age are planning to make drastic cutbacks just to get by, from heating one room in their house to visiting public places just to stay warm.

“Many people experiencing poverty in later life will feel their voices have not been heard today, with few policies that will quickly get financial support to them. For example, the UK Government could have widened the Winter Fuel Payment eligibility to include those receiving Housing Benefit, and committed to the annual uprating of Local Housing Allowance.

“In the long-term, nobody should have to worry about their finances as they age. In the future we want to see national social tariffs for water and energy, this will help protect those on low incomes from spikes in costs like we have seen recently. It is also time for politicians to agree on what an adequate income in later life should be to avoid financial hardship.

“Our latest polling found that 87% of people aged 65 and over think the UK Government doesn’t understand the issues facing older people, and sadly it is hard to see enough in this Budget that will change this view.”