More affordable homes and overhaul of social housing standards announced

New plans have been announced an additional 300,000 more social and affordable homes alongside an overhaul of standards in the sector.

The Government will invest £39bn in the Social and Affordable Homes Programme and it has confirmed moves to raise standards across existing social housing stock through a new Decent Homes Standard.

These reforms promise tougher action on damp and mould, stronger enforcement of repairs, and warmer, more energy-efficient homes. From 2030, social landlords will also be required to meet higher energy efficiency standards, reducing energy bills for tenants.

A spokesperson for the End Fuel Poverty Coalition, commented:

“These measures are a welcome step towards better homes and lower bills, especially if the new standards finally get a grip on damp, mould and poor insulation in social housing.

“People have suffered for far too long in substandard housing and with high energy bills. Those households suffering in fuel poverty need new social housing or home upgrades to reach them as a priority and as soon as possible.

“When it comes to upgrades funded through the landmark Warm Homes Plan, this work must link up with a Warm Homes Guarantee, so every household gets trusted advice during the process, strong consumer protections and a clear promise that energy bills will fall after work is done.”

Fuel poverty fight enters a new phase as hard work on Warm Homes Plan begins

The Government’s new £15bn Warm Homes Plan has been welcomed as a potential breakthrough in tackling cold, damp housing, cutting energy bills and slashing carbon emissions.

But campaigners have warned that the Plan [pdf] must avoid the failures of previous schemes, remain focused on helping those most in need, and be backed by strong consumer protections and reform of the wider energy system.

The Plan is built around three main pillars:

  1. Targeted support for low-income households: with £5bn in grants to fund insulation, heat pumps, solar panels and batteries.
  2. Universal loan offers: low- and zero-interest finance for any homeowner to access rooftop solar, heat pumps or battery storage.
  3. New protections for renters: including upgraded energy efficiency standards for the private rented sector.

The Plan is necessary to help address the long-term health impacts of living in cold damp homes and the 12.1m households who struggle with energy bills.

Andrew McCracken, Director of External Affairs at Asthma + Lung UK, explains: “Living in a cold, damp or mouldy home puts people at increased risk of developing serious lung conditions and can cause life-threatening asthma attacks and exacerbations of chronic obstructive pulmonary disease (COPD).

“Poor housing is a key determinant of lung health, so with survey data showing that more than one in five people with lung conditions are living in cold or damp housing, it’s little wonder the UK has the highest rate of deaths from lung disease in Europe.”

Simon Francis, Coordinator of the End Fuel Poverty Coalition, added: “The lifeblood of the Plan amounts to a rescue mission for the coldest, dampest homes in Britain – and this must be the priority. Combined with long-overdue improvements to conditions in the private rented sector, it could save lives, cut NHS costs and permanently slash energy bills for those in fuel poverty.”

So while campaigners have praised the cross-government approach to tackling fuel poverty and the Warm Homes Plan’s ambition, many have warned it must be properly implemented and locally led.

Graham Duxbury, Groundwork UK’s Chief Executive, said: “There’s much to commend in the Warm Homes Plan.  We particularly welcome the worst-first approach, the area-based model and the emphasis on local job creation. This is the right long-term strategy but we know it won’t solve the problems of acute fuel poverty and energy debt overnight.  We also know that, without additional support, those living in more vulnerable or challenging circumstances may not benefit.”

Kate Meakin, director of Energise Sussex Coast, warned: “Insulating homes is a permanent solution to end fuel poverty… However, if this Plan is to avoid past failures, there must be a mandatory requirement for real-world performance to be monitored after installations are complete – as well as a Warm Homes Guarantee that ensures that every household that receives support actually sees their bills come down.”

The Warm Homes Guarantee, proposed by the End Fuel Poverty Coalition, is built around quality advice on the right installations to deliver, enhanced consumer protections and a promise that every upgraded home will see bills come down. As Graham Duxbury explains, we “would like to see up-front community engagement to ensure widespread take-up and post-installation support to ensure householders gain the full benefit of any measures installed.”

Jonathan Bean from Fuel Poverty Action also highlighted the “catastrophic failures” in the defective ECO4 and GBIS schemes, urging the Government to support households affected while also boosting skills training.

Joanna Elson, Chief Executive of Independent Age also warned that while the development of the Warm Homes Agency has the potential to significantly improve access information and advice about upgrading homes to bring down energy bills, this should not be overly reliant on digital tools: “It is essential that there are national and local services that are accessible to them, including for the digitally excluded.”

Others welcomed minimum energy efficiency standards for private rentals, but raised red flags over key exemptions. Niamh Evans of the Renters Reform Coalition said:

“The Government’s choice to lower the cap on landlord spending from £15k to £10k means many tenants stuck in some of the worst insulated homes will be left in the cold and their landlords won’t be required to bring up to EPC C. We’re also concerned that the government has still not set out plans to protect renters from rent increases or evictions following upgrades linked to the scheme.”

Members of the Coalition suggest that spend caps for landlords make little sense and should at least take account of inflationary pressure and cost disparity in different locations.

Joanna Elson added: “Older people with a lower income are more likely to live in rented homes of a lower value and at lower standards. These decisions may leave some of those most at risk continuing to pay more to keep their home warm or force them to go without warmth entirely. We are urging the UK Government to ensure that homes that need the most improvement benefit fully from the Minimum Energy Efficiency Standard.”

Meanwhile, experts also highlighted the need for wider reforms to work alongside the Plan and the newly published fuel poverty strategy.

Tessa Khan, executive director of Uplift, said: “A Warm Homes Plan is desperately needed, with world events once again highlighting the UK’s vulnerability from our over-reliance on gas for heating. We can no longer bank on the North Sea because, after 50 years of drilling, the UK has now burned most of its gas.

“Ending this dependency, by ensuring our homes are more energy efficient – particularly for those on lowest incomes – and powered by renewable energy, is both pragmatic and the right thing to do for ensuring we have affordable energy.

Chris Galpin, Senior Policy Advisor at E3G, said: “Stronger building efficiency standards will be life-changing for many renters – slashing their bills by hundreds of pounds a year, as well as keeping their homes drier and healthier. But more still needs to be done to protect households with electric heating, who are twice as likely to face fuel poverty as other households.”

Frazer Scott from Energy Action Scotland added that while the Plan needs to be clearer about what funding is UK and what is devolved, the announcement was also “another lost opportunity to at least signal consideration of a social tariff for energy users.”

Therefore, while the Plan and the fuel poverty strategy bring together many long-standing policy asks, the End Fuel Poverty Coalition is now developing the next steps required to ensure it fulfils its potential, this includes:

  • Full transparency on funding: distinguishing new investment from previously announced budgets and clarity on devolved settlement.
  • Action on electricity pricing, to make electric heating cost-competitive and fair.
  • Robust standards, consumer protections and oversight through a Warm Homes Guarantee to avoid a repeat of past failings.
  • Increase the landlord spending cap to £15k, safeguards to stop landlords fiddling with Energy Performance Certificates, a prevention of rent increases or evictions due to improvements and a robust defence of the proposed policy in light of likely lobbying from landlords’ groups.
  • More interim financial support, such as Cold Weather Payments reform, Warm Home Discount extension and energy debt relief (over an above the latest proposals from Ofgem) while upgrades are rolled out and a long term social tariff is developed.

ENDS

Warm Homes Plan launched to upgrade homes and cut energy bills

The Government’s £15bn Warm Homes Plan promises to tackle fuel poverty, cut bills and reduce emissions through three main pillars:

  • Targeted support for low-income households,
  • A universal loan offer for solar panels, batteries and heat pumps, and
  • New protections for renters living in cold, damp, or mouldy homes.

Campaigners have welcomed the Plan with its potential to improve conditions in the coldest homes, through insulation, heat pumps and solar panels. Although its success in reducing fuel poverty will be judged on real delivery, strong consumer protections and a focus on the people most in need.

A spokesperson for the End Fuel Poverty Coalition commented:

“The lifeblood of the Plan amounts to a rescue mission for the coldest, dampest homes in Britain – and this must be the priority.

“Combined with long-overdue improvements to conditions in the private rented sector, it could save lives, cut NHS costs and permanently slash energy bills for those in fuel poverty.

“Achieving this, while also inspiring a rooftop and heat pump revolution through loans and subsidies, will require a national effort. There will also need to be reforms which go beyond this Plan, such as bringing down the cost of electricity and providing financial support with energy costs while households wait for improvements to be installed.

“Above all, any use of public funds must come with a Warm Homes Guarantee, built around quality advice on the right installations to deliver, enhanced consumer protections and a promise that every upgraded home will see bills come down.

”If delivery matches ambition then this could be the biggest breakthrough in tackling cold damp homes in a generation, but now the hard work begins.”

Adam Scorer, Chief Executive at National Energy Action, added:

“People struggling in fuel poverty desperately need the Warm Homes Plan. Cheaper energy costs, efficient heating systems and homes that keep the warmth in, are all essential for the plan to succeed. There is a lot of work to be done, but today’s publication and commitment to lift a million households out of fuel poverty is a welcome, landmark occasion.”

Tessa Khan, executive director of Uplift, said

“A Warm Homes Plan is desperately needed, with world events once again highlighting the UK’s vulnerability from our over-reliance on gas for heating.

“Ending this dependency, by ensuring our homes are more energy efficient – particularly for those on lowest incomes – and powered by renewable energy, is both pragmatic and the right thing to do for ensuring we have affordable energy.

“We can no longer bank on the North Sea because, after 50 years of drilling, the UK has now burned most of its gas. Regardless of any new drilling, the UK will be dependent on gas imports for nearly two thirds of its gas in just five years time and almost 100 per cent by 2050, unless we shift away from gas.

“An ambitious warm homes plan, properly implemented, will reduce our exposure to price shocks and mean we are not at the mercy of bad actors like Putin or the whims of Trump.”

Nick Davies, Head of Climate Policy at Green Alliance, said:

“Everyone has a chance to lower their energy bills with clean technologies under the government’s new Warm Homes Plan. That’s critical because rollercoaster global gas prices have fuelled a cost of living crisis which means energy bills remain far too high.

“Supporting more households to afford the upfront costs of installing solar panels or switching to ultra-efficient electric heat pumps will help to cut bills, reduce our reliance on imported gas and keep the climate safe for our children.”

Cold crisis as one in three struggle to heat their homes

Figures show that 29% of adults are unable to keep their home at the recommended minimum temperature of 18°C, the level advised by World Health Organisation experts to reduce the risk of illness.

Reports in the Express reveal that among those affected are around 3.2m (23%) older people (aged 65+) who say they struggle to keep their home warm enough.

As energy bills remain 69% higher than in winter 2020, the End Fuel Poverty Coalition polling from Opinium shows that the problem is particularly acute among households on incomes below £40,000 and people living with long-term health conditions, including lung conditions and physical disabilities.

A spokesperson for the End Fuel Poverty Coalition, commented:

“It’s shocking that after years of warnings, so many people are still stuck in homes that put their health at risk. No one should be facing winter worried about whether their home is warm enough.

“We urgently need to see further action to bring down the cost of energy in the new year, especially on electricity which is homegrown and should be much cheaper than it currently is.

“One sign of hope is that we know that households are taking action to look at how they can make their homes more energy efficient, but they need help to do this. Every week of delay to the Government’s much promised Warm Homes Plan means households are stuck in cold, damp homes for longer.”

Charlotte Higgins is retired and lives in Solihull in the West Midlands and had energy-saving measures fitted by the Solihull Household Support Fund. She said: “The loft insulation has been done, and I’ve had solar panels on the front and the back. It’s made a difference to my heating, and my bills are a lot cheaper.”

Jan Shortt, General Secretary of the National Pensioners Convention said: “With energy bills hundreds of pounds a year higher than they were in 2020, there is a real danger of older people falling ill through living in cold, damp homes.

“Whilst some older people receive the winter fuel payment, others do not. Some receive the warm homes discount on their bill, others do not. Even with this small income, it is hard to keep a house warm in really cold, wintry weather.

“The cost of energy has another cost – that of overflowing A&E departments, wards and GP surgeries. Not being able to heat your home does not just mean you are susceptible to colds and flu but also to respiratory conditions, heart disease, arthritis and other health conditions that demand individuals keep warm.

“We need to ensure that everything is being done to insulate homes, find alternative and sustainable sources of energy.”

Cold homes figures revealed as Warm Homes Plan is delayed further

Five years into the energy bills crisis, millions of people are still living in cold, damp homes that are making them ill and putting avoidable pressure on the NHS. New polling shows that while headline numbers have barely shifted, people with health conditions and renters remain far more likely to be stuck in unsafe housing, with damp and mould a daily reality for many.

Against this backdrop, the media is reporting that the long-awaited Warm Homes Plan will now be delayed until the New Year. A spokesperson for the End Fuel Poverty Coalition, commented:

“Every week of delay to the Warm Homes Plan means households are stuck in cold, damp homes for longer.

“And every week of delay also means more pressure on the NHS as it has to deal with the health consequences of people living with mould and cold, and delays mean more uncertainty for supply chains who deliver energy efficiency measures.

“After five years of the energy bills crisis and 18 months of a Government elected to deliver a comprehensive Warm Homes Plan, people cannot wait indefinitely for a clear strategy to make homes warmer, safer and cheaper to heat.

“The government must urgently set out when the Warm Homes Plan will be published and, crucially, how it will prioritise support for those in the coldest and most unhealthy homes.

“Warm homes are not a nice-to-have. They are a basic right and a public health necessity.”

Millions still living in cold, damp homes as health inequalities continue

Millions of people across the UK are still living in cold, damp homes, with new research showing that those with existing health conditions remain far more exposed than the general population, deepening health inequalities and adding pressure to the NHS. [1]

As energy bills remain 69% higher than in winter 2020, the latest End Fuel Poverty Coalition polling for 2025 finds that 14% of adults say they live in a cold, damp home, which remains broadly in line with 2023 and 2024 (16%). However, there are stark disparities affecting vulnerable groups.

People with health conditions are significantly more likely to say they live in cold, damp homes in 2025, with rates rising to 22% for people with lung conditions and 25% for people with mental health conditions. The figure also remains high for people with other long-term conditions such as motor neurone disease, Alzheimer’s and Parkinson’s, at 24%.

Housing tenure also continues to play a major role. One in five renters in the private rented sector say they live in poor conditions.

In cold and damp homes, the presence of mould is an almost ever present issue. More broadly among the general public, the 2025 research shows that 26% of adults report mould in their homes frequently or occasionally in the last 12 months, only a slight fall from 29% in both 2023 and 2024. 

People with health conditions face elevated levels (32%), with in particular people with mental health conditions (35%), being more likely to report mould. 

With over two fifths (41%) of people still worried about being cold this winter due to the energy crisis, the findings have raised concerns among campaigners that without targeted action, avoidable housing-related illness will continue to burden the NHS, particularly during winter months.

Eilidh Weir is a mother of two who rents a home in Buchlyvie, Scotland. She said: “There’s nothing more miserable than being skint in a cold, damp house.

“I’m a private rental tenant and I used to have storage heaters, but I didn’t use them because they were too expensive. When I found out I was eligible for an air source heat pump to be installed, completely free, I felt really, really pleased that I was able to access that without having a high wage.

“My kids notice the house is cosier now. Being able to make better choices shouldn’t be just for those that have higher incomes.”

A spokesperson for the End Fuel Poverty Coalition, commented:

“Five years into the energy bills crisis and households are still waiting for a comprehensive Warm Homes Plan which will set out how people can improve the energy efficiency of their properties and reduce their energy use in a safe way.

“Given the well publicised failings of the previous Government’s insulation schemes, we now need to move even faster to catch up and help people stay warm every winter and cool every summer.

“Meanwhile, for many households, the research highlights the vicious cycle where cold and damp housing worsens existing health conditions, increasing energy needs and making homes harder to heat. This in turn drives further ill health and greater pressure on healthcare services.

“The data underlines the need for long-term solutions that address housing quality and energy affordability together, rather than relying on short-term crisis support, to prevent cold and damp homes becoming a permanent driver of poor health and rising public costs.”

Tom Darling, Director at the Renters’ Reform Coalition, said:

“We know that private renters are more likely than other groups to be living in homes with damp or with serious health risks. It’s shocking that so many people are living in homes that put their life at risk – and totally unacceptable that many landlords are profiting from them.

“The government must set out when they will apply Awaab’s law to the private rented sector, as they recently have for social tenants, and finally impose a legal duty on landlords to address dangerous housing conditions within a specific timeframe. Every month without action will see more people harmed by unhealthy homes.”

Andrew McCracken, Director of External Affairs at Asthma + Lung UK, said:

“Millions across the UK are living in homes that could be damaging their health. Cold, damp homes are much more likely to develop mould which can lead to life-threatening flare ups for people with lung conditions like asthma and chronic obstructive pulmonary disease (COPD), and cause lung conditions in previously healthy individuals. With rising fuel costs and a cost-of-living crisis, too many vulnerable people are being forced to live in unsafe conditions.

“The Government must deliver its Warm Homes Plan with a focus on sustainable heating, well-fitted insulation, and effective ventilation, so that no one has to choose between affordable heating and breathing in clean air. Poor lung health has the closest link with deprivation of all the major health conditions and the UK, shamefully, has the highest death rate in Europe for respiratory conditions. 

“We desperately need urgent Government action to support warm homes and protect the health of the most vulnerable people in our society.”

ENDS

[1] Data from Opinium Research. Opinium is a member of the British Polling Council and abides by its rules.

In 2024, there were 55,022,253 people aged 18 plus in the UK according to ONS. 14% of this figure is 7.7m.

COLD DAMP HOMES
Group 2025 2024 2023
All adults (headline) 14% 16% 16%
Renter (LA) 20% 27% 23%
Private renter 20% 24% 25%
Renter (HA) 13% 21% 19%
Parent with child under 18 17% 22% 20%
Heart condition 17% 25% 24%*
Lung condition 22% 21%
Physical disability 18% 18%
Mental health condition 25% 24%
Other long-term condition 24% 21%

 

MOULD FREQUENTLY OR OCCASIONALLY
Group 2025 2024 2023
All adults (headline) 26% 29% 29%
Renter (LA) 37% 36% 30%
Private renter 32% 33% 42%
Renter (HA) 30% 35% 37%
Parent with child under 18 29% 35% 35%
Heart condition 31% 23% 36%* 
Lung condition 31% 32%
Physical disability 28% 28%
Mental health condition 35% 39%
Other long-term condition 34% 39%
People living in cold, damp homes 75% 73% 78%

* This percentage is of those that had a health condition.

2025: Opinium conducted an online survey of 2,000 UK adults between 25th and 27th November 2025. Results have been weighted to be nationally representative. 

2024: Opinium conducted an online survey of 2,000 UK adults between 22nd and 26th November 2024. Results were weighted to be nationally representative.  

2023: Opinium conducted an online survey of 2,000 UK adults between 24th and 28th November 2023. Results were weighted to be nationally representative. 

Energy bills to fall next spring, but cold homes remain a national challenge

Today’s Budget brings a modest but welcome reduction in energy bills. After five turbulent years, any drop in costs offers relief to households who have been stretched to breaking point. Our analysis suggests the average bill will fall to around £1,665 from April 2026 — a step in the right direction and recognition that further action on affordability is needed.

But the job is far from done. Bills will still be significantly higher than before the crisis and the UK now faces a 25% shortfall in energy efficiency funding with the end of the ECO scheme. Without restoring long-term investment in warm homes and reforming the way energy is priced, millions will continue to face unnecessary hardship.

A spokesperson for the End Fuel Poverty Coalition commented:
“Any reduction in energy bills will be welcome as households face their fifth winter of the energy costs crisis and the Government is right to be investing in the Warm Homes Plan to help improve the energy efficiency of peoples’ homes.

“But no one can warm their home with Budget headlines, and the Chancellor’s statement also highlights the scale of the challenge.

“Even with the changes announced, we expect that from April 2026, average energy bills will still be hundreds of pounds higher than they were in winter 2020/2021 and £97 higher than at the General Election.*

“The millions of households who will still be struggling with the cost of energy need further bold action from the Government in reform of energy pricing, targeting energy bill support at those who need it, delivering on a new fuel poverty strategy and in creating an ambitious Warm Homes Plan to upgrade cold, damp homes.

“And we’d also urge the Chancellor to address a c.25% projected shortfall in total energy efficiency funding in future budgets after the ECO scheme is scrapped.”

* End Fuel Poverty Coalition estimates based on the current price cap, the Ofgem 1 January price cap announcement, industry analysts forecasts and the Chancellor’s statement / Budget documents. Price cap comparison points:

  • 01/01/2021 — £1,042

  • 01/07/2024 — £1,568

  • 01/10/2025 — £1,755

  • 01/01/2026 — £1,758

  • 01/04/2026 — £1,665

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Cuts of 40% to energy efficiency measures considered by Chancellor

Reports in the media suggest that the Chancellor is set to raid the funding for its flagship Warm Homes Plan to pay for energy bill reductions.

The breakdown of the £13.2bn Warm Homes Plan funding was due to be announced last month and was expected to include additional support for social housing, heat pumps, home upgrade loans and local authority-led retrofit schemes.

At the Comprehensive Spending Review, the End Fuel Poverty Coalition stressed that this £13.2bn must be addition to the c.£8.5bn (over 5 years) budget for existing schemes like the Energy Company Obligation (ECO). The Coalition wrote to Ministers [pdf] setting out reforms needed to this scheme following a critical National Audit Office report and has in the past called for this to be funded via general taxation.

However, the proposals briefed to the Guardian would effectively substitute parts of the Warm Homes Plan for existing schemes. This would essentially reduce the total £21.7bn energy efficiency pot by 40% over 5 years, harming the very efforts that would help to bring down bills in the long term and help end the suffering of people living in cold damp homes.

A spokesperson for the End Fuel Poverty Coalition, commented

“Any cuts to the Warm Homes Plan or other programmes to improve housing conditions would be a short-sighted act of betrayal by the Chancellor.

“These electorally popular policies can help bring down energy usage in a safe way and improve the energy efficiency of the homes of people in fuel poverty.

“We obviously understand the urgent need to cut energy bills, but the Chancellor – who previously brought us the Winter Fuel Payment fiasco – appears to be listening to the wrong people.

“It is entirely possible for the Government to help reduce energy bills, but Ministers need to look in the right place for changes.

“Given that between a quarter and a third of the average energy bill is profit for different parts of the energy industry, the Chancellor should look at how the Windfall Tax could be improved, rather than giving tax breaks to energy firms as she is being lobbied to do.

“Other ways to bring down bills include addressing electricity pricing and inefficiencies in the market, using public investment to help fund grid upgrades and real reform of standing charges. We would be happy to talk to the Chancellor about our recommendations.”

The industry trade body, Energy UK, has also set out economic reasons why this move could harm efforts to improve cold damp homes.

MPs back major reforms to energy bill support

MPs on the Energy Security and Net Zero Committee have backed a series of reforms to make the energy system fairer and support households facing a fifth winter of high bills.

In a major report on tackling the energy cost crisis, MPs recommended a permanent energy debt relief scheme funded through energy sector excess profits, automatic support for vulnerable households, a social tariff for energy and reforms to the Warm Home Discount. 

The Committee also called for urgent action to fix unfair standing charges, improve data sharing to target support and overhaul Cold Weather Payments to ensure help reaches those who need it when temperatures drop.

Crucially, the Committee echoed the Coalition’s warnings about the growing energy debt crisis and proposed a structured, long-term solution to write off unpayable arrears without passing costs onto billpayers. 

It also urged the Government and Ofgem to act quickly to rebuild trust in the energy market, strengthen consumer protections and ensure households are not penalised for reducing gas use as the energy system transitions.

A spokesperson for the End Fuel Poverty Coalition, commented:

“This report should be used to mark a turning point in the fight to end the energy cost crisis. The cross-party group of MPs have recognised what millions of households already know – our energy system has been stacked against people struggling to heat their homes and urgent change is needed.

“We are particularly pleased that MPs have backed the principle of energy debt relief funded through excess profits in the sector, alongside a social tariff, reforms to standing charges and improvements to the Warm Home Discount and Cold Weather Payments. These are landmark recommendations that could protect the most vulnerable.

“As this report makes clear, warm homes must be treated as a public health priority, with fair pricing, modernised winter protections, social tariffs and stronger rights for renters.

“If the Government is serious about implementing change, the Warm Homes Plan announced next month must be the first step. That means a £13.2 billion plan to create warmer and safer homes for those most in need, independent quality checks, skilled green jobs, trusted local advice services and prioritisation of the lowest-income households in the coldest homes.”

In responses to Government consultations, charities and fuel poverty experts have set out the key tests the Government’s forthcoming Warm Homes Plan and Fuel Poverty Strategy must meet. These include:

  • Treating warm, safe housing as a public health priority and retain the target to end fuel poverty by 2030
  • Adopting a 10% fuel poverty measure (after housing costs)
  • Committing to a 10-year national retrofit programme, agreed across parties, backed by skilled jobs, apprenticeships and national standards
  • Prioritising the Worst First — low-income households in the coldest, least efficient homes
  • Guaranteeing independent retrofit assessment, performance monitoring and consumer protections
  • Providing free, trusted local advice services and one-stop-shops for households
  • Funding delivery through public spending, not new levies on bills
  • Introducing targeted financial support including modernised cold weather payments and social tariffs
  • Empowering local authorities with data access and funding to lead street-by-street schemes
  • Protecting tenants from “retrovictions” and unfair rent rises

The spokesperson added:
“Warm homes are a basic right. This must be the moment the Government finally commits to a long-term plan to end fuel poverty — not just improve averages or fund short-term schemes.

“We need a decade-long Warm Homes Plan that delivers real-world warmth, safety and affordable bills, backed by independent quality checks, trusted advice and proper protection for tenants and consumers.

“After years of delays and stop-start programmes, it’s time to get on with delivery and ensure support reaches those in deepest need first.”

ENDS

The full report can be read here: https://publications.parliament.uk/pa/cm5901/cmselect/cmesnz/736/report.html

The End Fuel Poverty Coalition’s evidence to the inquiry can be read online.

Lessons must be learned from the NAO’s damning insulation report

The National Audit Office has found that poor oversight of the Energy Company Obligation (ECO) allowed sub-standard contractors to install faulty insulation in thousands of homes.

98% of homes that had external wall insulation installed under the schemes run by the previous government have problems and 29% of homes that were given internal insulation also need it fixing.

This amounts to around tens of thousands of installations that may have been defective, leaving households in cold, damp conditions.

Anyone affected by the scandal should contact the Ofgem ECO helpline on 0808 169 4447 or ECOhelp@ofgem.gov.uk.

A spokesperson for the End Fuel Poverty Coalition commented:

“The report reveals a system that has let cowboys through the front door, leaving thousands of victims living in misery and undermining public trust in efforts to tackle the cold damp homes crisis facing many households.

“Insulation and ventilation, when done properly, are among the safest and most effective ways to bring down energy bills and keep people warm. But sub-standard delivery and weak oversight by the last Government has turned what should have been a national success story into a cautionary tale.

“Now we need to fix the system, not abandon it.

“The government’s Warm Homes Plan must guarantee quality, with properly trained installers, independent inspections and rapid remediation if things go wrong.

“Only by getting insulation right, alongside a clear plan to move homes off volatile gas prices and targeted financial help for those struggling with their bills, can we end the scourge of cold, damp homes once and for all.”

James Dyson, Senior Researcher at E3G added:

“Every person who has been failed by this scheme deserved better; a warmer home which is cheaper to heat, delivered by competent tradespeople.

“Instead, the Conservatives’ time in office has delivered the British public yet another systemic failure in our public services. Everyone washed their hands of responsibility, from the government watchdog to energy companies and cowboy builders.

“The new government has a chance to put things right, it must move urgently to help the people affected to repair their homes at no extra cost and put in place high insulation standards to ensure this never happens again.”

Meanwhile Fuel Poverty Action’s Jonathan Bean said:

“This scandal exposes shocking levels of negligence by Government, Ofgem, Trustmark and energy firms.  They have allowed rogue contractors… to exploit the £4 billion added to our energy bills [to pay for the scheme], and damage the homes of tens of thousands of mostly vulnerable people.

“Instead of the warm homes and lower bills Government promised, people had their homes and lives destroyed.

“Now [we see] a weak Government response, allowing the scheme to continue, only checking some homes and measures, and fixing even fewer.

“Decisive action is needed instead. All homes must be checked, and all damage and faults fixed. Not just insulation, also roofs that have been damaged by solar panels and heat pumps that don’t work properly. ECO4 should be halted and replaced by a scheme with proper quality control and protections for residents. Victims must not be left suffering through another winter in cold, damp, damaged homes whilst cowboy contractors enjoy their huge profits.”

Anyone with poorly installed ECO4 work in their home can also contact Fuel Poverty Action via its website to take action.

Chief executive of charity Severn Wye, Sandy Ruthven MBE, commented:
“The figures are eye-watering but by themselves don’t tell the full story of fuel poverty and the experience of day-to-day living in a cold, damp and unhealthy home.

“External wall insulation is fitted to homes that have solid walls. Done well, it keeps heat in and cold out, but done badly it creates ideal conditions for damp and mould to grow inside. This is an unsightly nuisance at best but can be an immediate threat to health and in extreme cases can kill.

“The report’s findings that almost all external wall insulation and nearly one third of internal wall insulation need repair is hard to comprehend. But we know from the calls we receive into our advice line and home visits, that coping with shoddy installations has a devastating impact on health and wellbeing.”